Are Nature’s Nurse products natural and free from nasty chemicals?
Yes – completely. We only use plant based active ingredients, of the highest quality possible. Check out our ingredients list to learn more. Our products contain No nasties or chemicals we consider harmful, No Parabens or other Synthetic Preservatives, No Sodium Lauryl Sulphates, No Mineral Oils, No GMO ingredients, No Animal Ingredients. Our special preservative system is unique – and approved by EcoCert-the world’s largest organic products certifier.
Since Nature’s Nurse products aren’t tested on animals, how are they tested?
When we begin developing products, we carefully select a range of ingredients which are beneficial for the problem, and which work synergistically together.
Research is carried out to ensure these ingredients have a long history of effective human use, are classified as GRAS (generally regarded as safe) and that they come from sustainable sources.
Combinations of the ingredients are tested on real people who are suffering from the condition, with their permission. For example, we tested the Rapid Recovery Herbal Sports Rub, on one leg of 45 athletes who had just completed a 33km mountain trail run over rough ground. This was a double blind survey, where neither the runners nor the Sports Massage Therapists knew which leg had the active ingredients used on it. The runners then filled in a survey telling us which leg felt better, why and what they liked or didn’t like about the product. The results were highly encouraging… After that we knew we had the right base, but we went back and tweaked the ratios for optimal results. We regularly do a similar one leg test on marathon runners – clocking up well over ten thousand endurance athletes in the last few years at events like Rotorua Marathon.
This information provides the basis to developing products that are 100% natural, very effective and help deal with all the problems a consumer may experience. Further sensory testing and stringent lab analysis for stability and preservation is carried out prior to products being available for sale.
Does Nature’s Nurse use GMO (Genetically Modified Organism) ingredients?
NO – all our ingredients are non GMO. Our suppliers fill in a questionnaire stating that the plants used have not been genetically modified.
What are the shelf lives/use by dates of Nature’s Nurse products?
All Nature’s Nurse products are made in a carefully controlled Therapeutic Goods Certified factory and have at least a 3 year shelf life. The best before date is stamped on the top crimp area of the packaging or printed on the side of bottles.
Where can I buy Nature’s Nurse products?
You can buy here on line – and we will ship direct to you. Or you can buy from your local natural health store, some New World and Pak n Save supermarkets, selected pharmacies, physiotherapists and osteopaths.
We currently only retail our products in New Zealand.
Search our stockists lists to find the closest NZ store near you or Shop Online.
If I order online at the Nature’s Nurse website, how long does it take for my order to arrive?
It will usually take 3 to 5 working days to receive your order, depending on where you live and when you place the order. We aim to take 1-2 working days for your order to be processed and packed. We use New Zealand Post Couriers (or sometimes Castle Parcels.)
After the processing/packing time our free Courier delivery within New Zealand is next day in the North Island and 2 days to the South Island.
Overseas orders (which are charged at a $22 flat fee for international air post upto 200grams and are sent untracked) will be dispatched in the same time frame, but delivery times will vary depending on which country you live in -usually 5-10 working days.
Please give us clear delivery information. Please let us know if your order hasn’t arrived -but check your letterbox first as we often label the courier parcels with “Permission to Leave in Letter box if not home” to avoid delays if a courier calls when you are out.
Our courier packs can be tracked and traced.
Is delivery FREE? How much are other delivery fees?
Yes – Courier costs to towns and cities in New Zealand are now FREE for orders over $50. The basic courier fee of $7.00 applies to orders under $50.
There is an additional $5.70 fee to a Rural Delivery address.
For international orders the delivery fee is $22 NZ– sent by international airmail with express delivery in 5-10 days to most countries.
I have some feedback for you, how do I tell you?
We’d love to hear from you! Please contact us at admin@naturesnurse.co.nz